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Glad you find it useful, Chris. I hope others will find time to check it out as well. If you have any experiences with the tool, I hope you'll share them! Best, Anne

Thanks for the wonderful information on profiling in the Social Media Space. Very helpful to pass on to internal marketing staff and of course the client!

Thanks for pointing it out, Josh. Links should work just fine now.

thanks for the shout-out.

BTW the link to the site isn't spelled right so it doesn't work -- might want to fix that. It's groundswell.forrester.com

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